Buckatree Blog

  • We’ve been shortlisted for a great award because we love Shropshire and our guests!

    May 2017

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    We are delighted to have been shortlisted for a popular business award!
    The finalists for the annual Shropshire Business Awards have been revealed this week and Buckatree Hall Hotel is up there with the best.
    We are overwhelmed to have made the shortlist for the fourth year running and will be doing everything we can to bring home that trophy – just like we did in 2014!

    In our category, the Tourism, Leisure and Hospitality Award, we are up against Lakeside Coaches Limited, Hadley Park House Hotel and Wroxeter Hotel.

    All companies which I am sure do their bit for Shropshire, but we are determined to make sure we do the most and do our family owners proud. We’ve been shortlisted because of the hard work we do in generating tourism for Shropshire, boosting the local economy here and making sure our guests are happy. So, in part, thanks goes to you as well for all your positive feedback – and the advice we have had about how to make your stay a better one, because we’ve reacted to it all.

    Over the next few weeks we’ll be visited by a team of judges who will make the final decision.

    It’s the 17th time these awards have run and we’ll find out if we’ve won in front of 600 people at an
    Oscars-style awards night at The International Centre in Telford on June 23.

    The event is organised by Shropshire Chamber of Commerce and we’re delighted to be part of it yet again. We love business in Shropshire (as you can see from our last blog post…) and now we’re hoping that businesses in Shropshire love us enough to name us winner of this award. Keep your fingers crossed for us.

  • The importance of being part of the business community

    May 2017

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    Wayne Jenson with Shropshire Chamber of Commerce members

    There are many different aspects to running a hotel and, while a big part of what we do is focused around guests’ experiences – making sure your food is delicious, your room is clean and the service you receive is top rate, we also do a lot behind the scenes to contribute to the business community here in Telford.

    We’re one of 32 Shropshire Chamber of Commerce patrons – which gives us access to a whole range of opportunities such as business events across Europe. This helps us push the Buckatree even further and in turn offer you an even better experience here as we’re learning from the best of the best.

    More locally, it enables us to work with partners from across the county, help Shropshire’s economy thrive and it also shows to you that we’re a respected part of the business community.

    We also host the Chamber’s Telford breakfast networking club and regularly provide a venue for the Telford Business Club.

    We do all of that because we care about what’s happening right here in Telford and we want to do our bit to promote our great town across the county and beyond.

    There’s no point having such fantastic facilities (including the Buckatree of course!) if we don’t shout about them and ensure everyone knows what’s on offer here.

    There is also a lot to be said for networking face-to-face, while so much these days happens online you can’t replace a good old chat with a fellow business owner. And weeks or months down the line while they may have forgotten about a faceless email sent to them, they’re less likely to forget about shaking your hand and sitting down for ten minutes or so to discuss the economy and what can be done to continue to ensure Telford thrives.

    We’ve also got our own business club, with exclusive rewards including discounted accommodation and food, free meeting room hire and special promotions and offers.

    You can join by visiting www.buckatreehallhotel.com/buckatree-business-club.

    If you’re a Shropshire company then we encourage you to do all you can to be a valuable part of the business community – and if you’re a resident then why not consider what you can do to ‘shop local’ and keep the economy growing!

  • Introducing our nominated charity for 2017 – Homestart

    April 2017

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    You may not know but each year we pick a charity to support for 12 months, raising as much money as possible to assist the fantastic work they do.

    There are so many incredible charities out there, especially within Telford which has an amazing sense of community, so it’s always tough to come to a decision – but I’m delighted to confirm Homestart Telford and Wrekin is our choice for 2017.

    I have to admit to knowing little about them before I met their fundraising manager Julia Allinson at a Shropshire Chamber of Commerce event held here at the hotel.

    But as soon as I got talking to her, I realised what fantastic work the charity does and what a difference they make to the lives of families in Telford.

    In fact they scooped the Businesses for Children Award Charity of the Year title earlier this month.

    The aim of the charity is very simple but very important: to support those with children under five who may need a little extra help, whether they’re struggling with isolation, disability, domestic abuse or they’ve had twins or triplets or even just a hand to re-adjust to their new family life after having a baby.

    They do this by training volunteers who then spend time with that family each week to help them find ways of coping and they also fundraise to take people out for rare days out and activities they probably wouldn’t otherwise be able to enjoy.

    In addition, the team runs a number of courses which are all aimed at increasing parents’ confidence and helping them to raise happier and healthier little ones.

    Simple things like having a listening ear for a couple of hours a week, having some support to get out of the house or complete day-to-day tasks or having the chance to enjoy going out together are something all too many of us take for granted but for some it’s their only lifeline.

    And that’s why myself and the team at the Buckatree are determined to make this our best year yet for fund-raising. We’re already planning a busy calendar of events which will include a big gin-themed event we know will be really popular!

    There are collection tins in place in our reception and guests will be able to buy Easter eggs to donate to a child supported by Homestart.

    We’re also all ears if you have a fundraising idea to help the charity and would like to talk to us about hosting your event at the hotel.

    Thank you in advance to anyone who helps us help Homestart this year and do check back on our blog as we’ll be updating you throughout the year on upcoming events and how much we’ve raised.

  • A gift voucher for a getaway makes the perfect present

    April 2017

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    Gift vouchers can be the perfect present for anyone hard to buy for. And here at Buckatree Hall, at the bottom of the Wrekin, we have a range of different offers if you’ve got a special occasion coming up and you’re struggling for ideas.

    Whether you want to buy a cash gift voucher ranging from £25 upwards or treat your loved one to a Sunday lunch or a Lakeside Restaurant dining experience, we’ve got it all covered and you can even buy online.

    If you’re feeling especially generous, there’s even the option to purchase a spring break – a two night break inclusive of dinner, bed and breakfast. Of course we are in the Easter spirit so our guests will enjoy hot cross buns and tea on arrival and enjoy an Easter egg in the room too or a box of chocolates if you stay after the Easter break!

    These vouchers are ideal because not only are you buying your friend or family member an experience they won’t forget in a hurry, you’re also giving them access to the beautiful Shropshire hills and plenty of surrounding attractions when they travel to the Buckatree to redeem their voucher.

    Of course, there’s the fantastic Wrekin which the Buckatree sits at the foot of and lots of other hills and popular trails for keen walkers to explore but there’s much more than that to enjoy nearby.

    If museums are your thing, then why not head out to Ironbridge which is just six miles away? There you’ll find everything from Blists Hill Victorian Town to Enginuity science museum, as well as the famous bridge itself.

    Or if there are little ones in your party then there’s Hoo Farm on the outskirts of Telford or the Town Park right in the centre, featuring Wonderland, the ice skating rink, bowling and much more.

    One thing’s for sure, you can be certain whether you’re seeking beautiful scenery or a day out all the family can enjoy you’ll find it right on our doorstep.

    Simply click here to find out more about our range of vouchers and purchase one today.

  • Spring is in the air at Buckatree Hall Hotel

    April 2017

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    Spring is well and truly in the air.  With beautiful flowers popping up everywhere and milder weather on its way Buckatree Hall is here to help you celebrate the new season with a fantastic deal: a two-night break inclusive of dinner, bed and breakfast any time between March 20 and May 31.

    For just £74.50 per room per night in one of our superior double or twin rooms – with upgrades possible subject to availability, you’ll enjoy a two-course dinner on both nights where you can choose between starter and main course or a main course and dessert and a full English breakfast both mornings.

    Plus we couldn’t offer a deal around Easter time without the added bonus of hot cross buns and tea when you arrive plus an Easter egg in your room (one per couple through March and April or a box of chocolates through May).

    The offer is already proving popular with new and returning customers, looking forward to celebrating the arrival of spring with us.

    And it’s easy to see why, as well as being a great deal, it also gives you the chance to explore the Shropshire countryside at a fantastic time of year.

    Keen walkers can climb the Wrekin, which is situated right on our doorstep, and the nearby Ercall or venture off to many of the other walking routes across the county.

    Or if that doesn’t take your fancy, then why not enjoy one (or more) of the fantastic National Trust or English Heritage sites in Shropshire, or the World Heritage site of Ironbridge with its range of museums – and the Iron Bridge itself of course!

    And don’t worry if the weather hasn’t brightened up enough to enjoy a day outdoors, there are plenty of indoor options in Telford and the surrounding area too.

    In fact, when you arrive why not ask one of our friendly team who’ll be happy to point you in the right direction of an activity to suit your party.

    Visit here for more information or to book our spring deal today.

  • Refreshments for runners at Bayley Mile event

    March 2017

    Bayley Mile Photo

    Wayne Jenson, Phil Morris Jones, Wellington Mayor and Byaley Mile organisers Caroline Mulvihill and Jim Moystn.

    If you are a Telford resident, you will probably have heard of the Bayley Mile event.

    It started in the 1930s and was revived 21 years ago – it sees children from schools across the town coming together at the start line to run a mile.

    What you may not know is that last year we were right there next to them handing out refreshments to the thirsty boys and girls taking part, and this year we’ll be there again too.

    At Buckatree Hall we’re really proud to be sponsoring this event and to have our staff there on Wednesday, May 17, from 12pm to 2.30pm to support all of the runners.

    We believe it’s our duty as a local business to get involved in the community, and as the start line at Wellington Leisure Centre (Swimming Pool East car park) is only a couple of miles down the road from us, it really is a local event!

    Not only it is a great for us to do our bit and give something back to residents, a lot of whom support us throughout the year, it’s also a fantastic day. Last year we loved getting involved and cheering everyone on, and it was amazing to see Paralympian Mickey Bushell MBE handing out the medals.

    The track and field star won gold in the 100m at the London 2012 Paralympics so it was a real treat for everyone to meet him.

    At the end of the day, there’s also an open race for any of the spectators wishing to get involved. Who knows, maybe you’ll see some of the Buckatree staff limbering up for that one?

    If you’re free that afternoon, please do come down and support the children as they take on the mile-long challenge. And if you decide to take part in the open race then do pop and see us for much-needed refreshments afterwards!

    Any schools interested in taking part in the council-run event should call Caroline on 01952 567696 or email caroline.mulvihill@telford.gov.uk.

    And do keep an eye on the blog as we’ll be updating you throughout the year about the charity and community events we’ll be supporting!

  • National Love Your Pet Day

    February 2017

    Pet week

    February is not all about us humans you know!  Did you know that today is National Love Your Pet Day!  For many of our guests, pooch is a member of the family! Buckatree Hall Hotel is perfectly situated for your four legged friend to explore The Wrekin, Ercall Woods and miles of walks that our Shropshire location has to offer – they will love it!

    Man’s best friend deserves a holiday too but when you are checking into your hotel, often poor pooch is left checking into the kennels. What you need is a dog friendly hotel.

    We give you the freedom to enjoy your hotel break without the hassle of booking kennels or arranging dog-sitters. If you have a four legged friend that you like to take away, then please refer to our pet policy here.

    We look forward to seeing you, and Rex soon!

  • Buckatree Hall to sponsor Bayley Mile event

    February 2017

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    If you are a Telford resident, you will probably have heard of the Bayley Mile event.

    It started in the 1930s and was revived 21 years ago – it sees children from schools across the town coming together at the start line to run a mile.

    What you may not know is that last year we were right there next to them handing out refreshments to the thirsty boys and girls taking part, and this year we’ll be there again too.

    At Buckatree Hall we’re really proud to be sponsoring this event and to have our staff there on Wednesday, May 17, from 12pm to 2.30pm to support all of the runners.

    We believe it’s our duty as a local business to get involved in the community, and as the start line at Wellington Leisure Centre (Swimming Pool East car park) is only a couple of miles down the road from us, it really is a local event!

    Not only it is a great for us to do our bit and give something back to residents, a lot of whom support us throughout the year, it’s also a fantastic day. Last year we loved getting involved and cheering everyone on, and it was amazing to see Paralympian Mickey Bushell MBE handing out the medals.

    The track and field star won gold in the 100m at the London 2012 Paralympics so it was a real treat for everyone to meet him.

    At the end of the day, there’s also an open race for any of the spectators wishing to get involved. Who knows, maybe you’ll see some of the Buckatree staff limbering up for that one?

    If you’re free that afternoon, please do come down and support the children as they take on the mile-long challenge. And if you decide to take part in the open race then do pop and see us for much-needed refreshments afterwards!

    Any schools interested in taking part in the council-run event should call Caroline on 01952 567696 or email caroline.mulvihill@telford.gov.uk.

    And do keep an eye on the blog as we’ll be updating you throughout the year about the charity and community events we’ll be supporting!

  • Spend a romantic Valentine’s Day break at Buckatree Hall

    January 2017 

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    It’s that time of year again when everything seems to be about hearts, flowers and chocolates.

    With the colours red and pink being unavoidable currently, there’s no excuse for forgetting about Valentine’s Day – especially if you’ve popped the question (or said yes!) over Christmas and New Year.

    Last weekend, Emma, Kaya and Chantel were lucky enough to meet hundreds of loved up couples at the Telford Wedding Exhibition in Telford Shopping Centre where they started to help with the planning process ahead of the big day.

    They joined more than 60 exhibitors who were also showcasing their services from flowers to dresses and suits to your transport – everything was covered!

    Whether you made it along to our stand at the exhibition or you didn’t quite make it – don’t worry as you could still be in with the chance of winning a table for two on Valentine’s Day if you can pop along to our very own wedding fair on February 12th from 11am to 3pm.

    Enjoy your own one-to-one discussion with our wedding planning experts in the very place you could tie the knot or celebrate your marriage.

    Our show offers are also continuing until the end of the month and will be available at our wedding fair including deposit contributions, free chair covers and candy wheel or 15% off the final bill for all non-discounted packages.

    This year we’re offering a two-night romantic break from just £74.50 per room per night – it includes accommodation in one of our superior double rooms with your own private balcony.

    Rose petals sprinkled on the bed and a box of chocolates waiting when you arrive, and a full English breakfast is served on both mornings.

    You can also choose which night to take advantage of the romantic dinner included within the deal which comes complete with a glass of chilled Prosecco – and a single red rose if you stay with us between February 10 and 15.

    You could even upgrade to one of our feature rooms subject to availability.

    If you’re not free over Valentine’s then you can still take advantage of the deal and book now for a romantic stay any time before November 30 – meaning you’ve both got something to look forward to throughout 2017.

    To find out more and book today, simply visit https://goo.gl/0h93SG

  • A day in the life of a Hotel Manager

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    December 2016

    Basil Fawlty may be an extremely entertaining and comedic character but as a hotel manager he falls way short in the people skills needed to keep a successful business going.

    Fortunately here at Buckatree Hall we have a general manager who continues to ensure our hotel maintains its position, high standards and professionalism among the very best.

    We are a busy and hugely successful hotel – 2016 has been a record breaker for us – and we are always striving to ensure we maintain those goals for the good of our guests. This can’t be achieved without a highly committed and motivated workforce and here at Buckatree Hall we believe we have the best.

    Part of the fun about being a hotel manager is meeting the countless number of people who come through our door – each one has a different experience of life and each has their own unique story to tell.

    After taking on the challenge of running the independently owned hotel four years ago, we asked general manager Wayne Jenson to explain what continues to drive him on a daily basis:

    “Ensuring everything is right day-to-day is truly a full-time job but it is also a hugely rewarding one and the thought each day that we have made the stay of our guests as good as we possibly can is very satisfying.

    “To do this with the challenges any 24/7 business faces and still be able to maintain our very professional approach and high level of service is what it is all about.

    “Whilst a lot of things are routine – two days are rarely the same. There is always something that needs addressing or requirements or requests by a guest that need sorting. Every day is different in some way or other.

    “Some of the things we get asked or some things that happen are quite unusual but in the interests of guest confidentiality I don’t think I should relay them here.

    “You always have to have an open mind and try to ensure the guests’ needs are dealt with in a professional and courteous manner.

    “People visit us from all over the world and engaging them in conversation and hearing about their experiences is wonderful. So many from a wide diversity of backgrounds generate an interesting insight for us into their lives and places they come from. It can be a bit like going on holiday without ever leaving the hotel!

    “Obviously I am responsible not only for the smooth running of the hotel and the welfare of the guests on a daily basis but also for the workforce. The hotel has 62 rooms and over 40 members of staff, so there’s enough to keep busy!

    “We have an excellent staff base at Buckatree Hall and that helps me to keep things on track through the excellent structure we have in place.

    “Things usually run well but there are always those instances that you can’t see coming and then it’s all hands to the pump to make sure every eventuality is catered for.

    “Another great thing about working at Buckatree Hall is the wide range of events and services we have here. It is always busy and that’s good for me. Whether it’s weddings, functions or a host of meetings by various organisations, there is always something happening.

    “It’s a real pleasure to do the job I do and I am so pleased to continue to be a part of such a huge success that is Buckatree Hall Hotel.”

  • A Christmas market break in Telford.
    Christmas market arrives in Telford.

    Christmas market arrives in Telford.

    A real European Christmas is here in Telford – and Buckatree Hall can help make the season even more festive.

    For the first time, the town is hosting a European Christmas Market which is open in Southwater in the town centre until December 23rd.

    You can visit the market from 10am to 7pm on Sundays to Wednesdays and 10am to 9pm Thursdays to Saturdays.

    There will be around 32 chalets offering different Christmas treats, and visitors can indulge in a hot chocolate or even a festive tipple.

    As well as authentic European stallholders selling food, drink and products, around 30 per cent of the stalls will be selling offerings from local companies. There will also be a small fun fair to entertain younger visitors as well as performances from local choirs and acoustic bands.

    So as a special treat for those coming to the area to experience the market, from December 1st to 21st we’re offering a two-night break which includes accommodation in one of our superior double or twin bed rooms (with upgrades available).

    Also included are a full English breakfast both mornings and a two-course festive dinner with a glass of house wine on one of the nights of your stay.

    All of this costs from just £64.50 per room per night.

    There is already only limited availability for some nights so do make sure you book early to avoid disappointment. Not only will you be able to browse around the market but you can also take advantage of the beautiful walks around our hotel, whether it’s the Wrekin just on the doorstep or any one of the hundreds of routes Shropshire is famed for – and you must fit in time for a visit to our world Heritage Site of Ironbridge too.

    For more information, call one of our friendly team on 01952 641 821 or you can book online today.

  • Winter walking break deal at Buckatree Hall…

    November 2016

    Winter walks at Buckatree Hall

    There’s nothing better than coming inside from a crisp winter walk and relaxing in comfort – perhaps with a bite to eat or a drink or two to warm you up.

    That’s why Buckatree Hall Hotel is the perfect location if you’re looking for a base from which to go out and explore the famous sights of Shropshire.

    We know thousands of visitors flock to the county each year thanks to our popularity as a walking destination – and where could be better to stay than right at the base of the landmark Wrekin?

    The subject of its very own folklore legend and having given its name to not only the saying ‘all around the Wrekin’ but also the Wrekin White cheese produced in nearby Newport, it’s not to be missed for keen walkers coming to Shropshire.

    We’re also in prime position for The Ercall, part of The Wrekin and The Ercall Site of Special Scientific Interest with its ripple beds and lava flows dating back hundreds of millions of years and plenty of wildlife including many butterfly species.

    Both of these walks are situated right next us literally – (it will take you two minutes to get to the bottom of the Wrekin but a little longer to get to the top – but it’s worth every step!) and there are plenty more you can access just a short while away.

    Whether you want to walk the Shropshire Way, take a stroll through the historical site of Ironbridge or perhaps Offa’s Dyke Path National Trail takes your fancy.

    Whichever you opt for, Buckatree Hall makes the perfect base with our choice of 62 rooms providing an excellent place to rest for a busy walking day ahead, friendly staff on hand to advise you on the best locations to visit while you’re in Shropshire and we’ve even got a pet-friendly policy so you can bring along your dog to enjoy plenty of walkies too!

    Enjoy delicious food in our restaurant or bar to fuel up for the walks you’ve chosen – and of course there’s the amazing views to enjoy too.

    We love winter so much we’re offering a “Winter 2 for 1” deal – yes two nights dinner, bed and breakfast for the price of one in a superior double or twin bedded rooms with a two course dinner on both nights and a full English breakfast on both mornings.

    And upon arrival we know you may have had a long journey or already enjoyed a walk so we’ll serve you a steaming bowl of homemade soup with half a round of cheese on toast at the side. So, prices are from £74.50 per room per night – but don’t forget it’s 2 for 1!

    If a winter walking break at the base of the Wrekin sounds idyllic, then get in touch today to plan your break.

  • Princesses to arrive at Buckatree Hall… Book today!

    November 2016

    Princess Party Telford

    Wow what a response to our Let It Snow – Princess Party! The phones went wild as news on our Facebook page reached more than 22,000 people!

    There’s no doubt Frozen is as popular as it was 12 months ago! We don’t blame you – who wouldn’t want to take the chance to dress up as a little princess or prince and hang out with the ‘real princesses’ for a couple of hours!

    Lots of people have bought tickets and given them as early Christmas presents off grandparents and aunty and uncles or just bought them to make sure everyone is in the festive mood for the big day.

    So what’s happening and when?

    Our Princess Party inspired by the hit movie Frozen will be held at the hotel on Wednesday December 21st from 12noon till 2pm.

    We are expecting lots of mini princesses to turn up in their beautiful dresses and little boys ready in their party outfits to dance and enjoy the first week of the Christmas holidays.

    We’ve had parents wanting to get in early and secure their tickets so they can book that special day off work. Or for those who will be still running around getting the last minute presents it will be a welcome two hours of sitting down and enjoying watching the children be entertained by someone else!

    Children’s tickets are just £10.95 to include a sandwich lunch and entertainment (under 2’s are free) and £5.95 for adults to include coffee and a mince pie.

    We don’t want your little prince or princess left disappointed so book today by calling 01952 641821.

  • A lunch date with the stars

    November 2016

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    Here at Buckatree Hall Hotel we like to give our guests the very best – including top class entertainment on the lead up to Christmas with tribute act visits from Cilla Black, Frank Sinatra and Vera Lynn.

    So we’re hosting Tribute Lunches from November 30 to December 19 and visitors can choose from a festive three-course lunch menu to accompany the top tribute act of the day for just £16.50.

    The tribute lunches follow on from the success of last year and because of the sell-out dates of 2015 we decided to increase the number of acts this year from four to six – and half of those are already fully booked!

    We won’t tantalise you with them (okay so you missed out on Elvis, Buddy Holly and Doris Day – but we have plenty more on offer)

    So what’s what’s left?

    • December 6th – Cilla Black and Friends
    • December 15th – Vera Lynn

    The fun will begin when our guests arrive at noon for lunch to be served at 12.30pm. The tribute act goes on stage at 1.30pm and we have some great singers to entertain you so come and join the festive fun at Buckatree Hall.

    It’s the perfect date for friendship and community groups and sporting clubs who have their day times free and don’t necessarily want to venture out during the dark winter nights – but don’t wait around as there’s limited availability!

    For more information or to book call (01952) 641 821 or email sales@buckatreehallhotel.com

  • All-inclusive Christmas parties at The Buckatree

    November 2016

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    We know how much people enjoy an all-inclusive holiday so we thought we’d bring the all-inclusive Christmas party to Shropshire.

    As far as we know we are the only independently owned hotel in the Telford area to offer this and we know it works – we saw how much you enjoyed it last year and the year before that too!

    We have made it bigger and better every year – and 2016 is no different.

    We know what the question is on the tip of your tongue – will there be branded alcohol available? The answer is “yes”. We will have selected brand name beers, house wine and spirits. Nobody will get disgruntled about buying the most expensive round or buying more rounds than anyone else.

    Everyone can go to the bar when they are ready for their next drink without having to wait for others to finish or decide what they want.

    But it’s not just about the bar! You will also enjoy a three-course choice menu with coffee, crackers, Christmas novelties and a disco.

    The all-inclusive bar will be open from 7.00pm to 12.30am with dinner served at 8.00pm. Dancing will continue until 1.00am.

    So who will you be partying with if you book in with us on a Friday, Saturday or even a mid-week party night?

    We’ve got bookings from business owners who are looking forward to partying the night away, sports groups, community groups and groups of friends and family who want to celebrate together before the kids take over the festive diary!

    We are already fully booked for most dates but we do still have availability on the following:

    December 2nd, 15th and 22nd. (£49.00 per person)

    So get your tables booked as we are selling out fast and why not see if we have a room available to stay over and make a night of it? Our special party night package is only £39.50 per person and includes a hangover kit in your room!

    Call 01952 641 821 or email sales@buckatreehallhotel.com to check availability.

  • Knight in a shiny Audi!

    October 2016

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    Martin Vickers, centre, with Shelagh Atherton, left, and her cousin Margaret Baxter, right

    Everyone says they go the extra mile but we officially do!  In fact, when it comes to customer service we seem to be getting into a habit of literally going hundreds of extra miles!

    Most recently Martin took a trip up north when one of our guests had suffered a fall whilst visiting Ironbridge.  Shelagh was part of a coach excursion and could not face traveling back to her home in Manchester on the bus!

    Martin personally chauffeured 85-year-old Shelagh Atherton and her cousin Margaret Baxter, 87, to their doors.  It comes after we have previously delivered a wedding cake back to a bride & groom in Southampton and again chauffeur driven a  guest back to his home in Northampton after his wife had suffered a heart attack.

    Before leaving for her home in Manchester, Mrs Atherton said:

    “I have never come across such amazing customer service in a hotel before and I have stayed in a few in my 80 odd years.  Martin’s offer to drive us back is unbelievable. Every member of staff has been wonderful. It is our first time visiting Shropshire and based on such wonderful hospitality and care we will definitely be back.”

    When people are enjoying their holiday here in Shropshire the last thing we want is for them to leave with a bad memory due to illness or a fall so we always ensure we make it as easy as possible to return home safely.  I feel it is my responsibility as their host to get them home in one piece and with a smile on their face. It is imperative that they arrive home wanting to return to Shropshire again!

    Most importantly none of this could ever happen without such a wonderful, caring team.

  • Back of the net!

    September 2016

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    Left – Phil Brown, Hotel Maintenance Manager and Right – Myself

    We’re continuing our support of local sports and community initiatives here at Buckatree Hall by donating a new football kit to the Ercall Colts under-13s football team. Last month we donated 16 kits overall to make sure the kids could keepplaying the game they love!

    The idea for the kits came about via the parent of a player on the team who happens to work here at the Buckatree, Phil Brown, who is our maintenance manager.

    Phil approached me with the idea a few months ago and we have not looked back since.

    Having a matching kit means the kids play together as a unit, and I know it’ll be a great boost for them.

    The team’s coach, Nick Guy, told me the kids have already played a few games in their new kit and absolutely love them, which makes it all worthwhile. Nick told me he was glad to find such a community-minded business like ours to help out!

    The Ercall Colts football club was established in Wellington in 1975, and now has over 100 players across different age groups, from five to 16. It’s a great place for kids to get out, get some fresh air, and take part in friendly competition.

    Our donation to the colts is just another way that we’re trying to show our community spirit here at the hotel. We also donated a new bike for the Wrekin Riders BMX club earlier this month.

    Buckatree Hall has always been community minded, even more so since the Moon family took over in 2010, and we think it is important that we work with a mixture of groups, so sponsoring the Colts was an easy decision to make.

  • On yer bike!

    August 2016

    wrekin-riders

    Hotel manager Wayne Jenson with riders Kasperi and Markku Reynolds

    Even though the Olympics in Rio are now firmly behind us, the legacy is going to be with us for a while yet, and that’s why we here at the Buckatree wanted to do our bit to keep the excitement going.

    With this in mind, we donated a brand new BMX bike to the Wrekin Riders BMX race club in Dawley.

    As a Dawley resident myself, I’ve watched the talented youngsters in action, with the Buckatree even hosting many of the riders at the British BMX series a few months ago.

    I recently read about the surge in riders since the BMX Olympic rounds in Rio, and this encouraged me to have a look at the facility which is right on our doorstep. It really is fantastic to have a National standard track right here in Telford.

    It was brilliant to see such interest, but I knew that not every parent could afford to buy their child a race bike straight away.

    With this in mind, I spoke to the club and discovered that whilst they do have bikes to hire to the novice riders, there are far more children than bikes.

    The club provided business to us by bringing so many people to the area during the BMX championships, so I thought it was only fair to give something back to them.

    I visited the track with my two daughters to hand over the bike, and it’s my hope they’ll start taking part in the novice sessions soon, and, once I’ve recovered from a recent ankle injury, I might even have a go myself!

    When I spoke to club coach Kieran Edwards he told me: “We’ve had some fantastic novice and expert training sessions over the summer and we hope the weather will hold out so we can continue training as much as possible.

    “There’s no doubt there’s some riders coming through who will certainly be ones to watch in the future.

    “We would like to thank Wayne and all at the Buckatree for sponsoring a new club bike – it is generosity like this from the local community which makes it all worthwhile.

    “It is exactly what we need – from businesses paying for a corporate trackside banner to donations of services and trades to generous purchases of bikes or equipment – every donation makes a difference.”

    If you want to offer any services to the club, make sure you contact Wrekinriders@outlook.com. In the meantime, I’ll start practicing my riding, though we better warn A&E first…

  • New beer causing Havoc!

    July 2016

    L-R, myself, David Weston, author of the book, and Toni Sian William, illustrator of the book and designer of the pump clip.

    L-R, myself, David Weston, author of the book, and Toni Sian William, illustrator of the book and designer of the pump clip.

    We’re going to be creating ‘Havoc’ after enlisting the help of Hobsons Brewery to have a special Wrekin Havoc ale on tap, giving drinkers a taste of the real Shropshire.

    The unique tie-up between our hotel and Hobsons emphasises the good working relationship we have with our local suppliers, and customers can now feel the benefit of the union with this fantastic new beer.

    The actual beer is one of the existing range from Hobsons, but has been specially renamed for us, which is a real honour. It’s a great name for a beer and we are certain our customers will take to it.

    The Red Label means it has its own pump clip, and a name unique to the hotel, so it is effectively our very own beer.

    Hobsons is based in Cleobury Mortimer and sources all its ingredients locally. It is a proud Shropshire firm serving Shropshire, just like us. We have a tremendous working relationship with them and are pleased to be showcasing this ale.

    Artist Toni-Sian Williams designed the pump clip and I am very pleased with the finished article.

    Toni also did the illustrations for the book ‘The Wrekin Giant and Wellington Cobbler’, which was written by local author, David Weston.

    She said it was an amazing project to work on and great fun – she also said she hopes the design catches the eye of the customers and doesn’t cause too much Havoc in the hotel bar!

    As a fan of real ale myself I am delighted with the end result – cheers!

  • Have you met our new receptionist?

    June 2016

    Liena-Ergle-1-585x439

    Liena Ergle has joined our team here at The Buckatree Hall Hotel after completing a course at Telford College of Arts and Technology.

    Liena, 27, from Donnington is the second full time member of staff we’ve taken on as part of the continued partnership, as well as around a dozen casual staff.

    We thought we’d share Liena’s thoughts with you:

    “I have worked in shops, as a cleaner or in factories but I didn’t have any other experience so people wouldn’t give me any other jobs.

    “I probably would have never got this job before, I really like it.

    “I am learning everything – it’ll all new to me but it is easy to pick up.

    “When you learn more about the company it is easier to do it, like knowing about the rooms and check in and check out systems for reservations.”

    Liena has two children and speaks Latvian and Russian as a first language and despite speaking English for six years, decided to complete an evening course at Telford College of Arts and Technology to improve her English writing skills.

    “You get to meet a lot of people here, it is nice getting to chat to them and find out where they are from,” Liena added.

    “I make new friends as well.”

    She landed the role after going to a CV writing workshop with Reed NCFE Senior Employment Broker Shelley Instone, based at Telford College of Arts and Technology, and being notified about the job.

    The partnership between our hotel and the college sees 260 students, on 13 different courses, gain a realistic insight and experience the tourism industry.
    Those studying business admin, event management, professional hospitality, and travel and tourism complete a traineeship involving one week working on reception, in the kitchen, behind the bar, in housekeeping and in the restaurant.

    The aim is to work with professionals in order to make an informed decision about their future.

    Mrs Instone said she is delighted to see the benefits of this continued partnership.

    “This partnership has had a positive influence on many students.

    “We are so proud to be able to work with this award winning hotel and offer a great opportunity for so many of our learners.

    “For this to lead to employment for so many people, the latest of whom is Liena, just shows how effective it is and is a reflection of the strong working relationship we have built.
    “Many employers may have been concerned at offering this role to someone with no recent experience, but Buckatree Hall Hotel has always been willing to consider the individual themselves and the transferable skills a person has to offer.

    “The team are always willing to help others realise and achieve their potential. We are thrilled for Liena and wish her all the very best in her new role.”

    Family-run Buckatree Hall Hotel won the travel, tourism and leisure category at the Shropshire Business Awards 2014.

    It was also the highest ranking hotel in the BestOf Business of the Year 2016 awards across Telford & Wrekin and has been handed accolades from industry partners Laterooms, Booking.com and TripAdvisor®.

    Our General Manager, Wayne Jenson, said: “Liena is a great addition to our reception team and has learnt the role quickly.

    “She is efficient and I am pleased to have her on board.

    “The partnership with TCAT is proving to be a real success.”

  • Hotel bosses taking Pride in the Community by helping out at charity event

    May 2016

    Bayley Mile Collage

    It’s not often you get a big charity event on your doorstep, so when it does happen we feel it’s best to get involved.

    And we were delighted to be involved in the Bayley Mile in Wellington yesterday.
    Not sure what it is? Let me tell you.

    I’m Wayne Jenson, General Manager at Buckatree Hall Hotel, and I first heard about the Bayley Mile when I was looking into events that happen near our hotel. We like to be involved in a number of events nearby and help out whenever we can so this seemed like the perfect opportunity.

    The Bayley Mile is a historic road race ran by local school children competing to win the fastest linear mile time.

    This year it was the 20th anniversary of the event and we were so proud to be there watching these eager students – competitiveness was truly alive!

    We pitched our gazebo in the car park by Wellington Civic and Leisure Centre and handed out squash, tea, coffee and biscuits to those who deserved it as well as family and friends who had come along to offer support.

    And boy did they deserve it!

    We had never been before so we were not sure what to expect but it was just a brilliant community event which celebrated everything about Wellington and the people in it. The children were great, I think many miles had been trodden in preparation and practice for the event and many trainers worn out.

    Medals were presented by Paralympian Mickey Bushell MBE, who lives just down the road in Arleston!

    It made us very proud to be based in Wellington and very proud to call this our local community. People were certainly thirsty after all this hard work so we were pleased to be able to provide the squash and biscuits to refresh them a little. It was a warm afternoon but thankfully not too sunny and no rain.

    There was an open race at the end of the day too, for anyone who wanted to show the kids how it’s done – if only I hadn’t been wearing a suit or due back at the hotel, I definitely would have been able to show them a thing or two!

    Organiser Ross Vickers

    Organiser Ross Vickers

    Leanne Roberts, F&B Manager, and Priya Don, Catering Assistant at Buckatree Hall Hotel

    Leanne Roberts, F&B Manager, and Priya Don, Catering Assistant at Buckatree Hall Hotel

    20 years of the Bayley Mile

    20 years of the Bayley Mile

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  • Celebrating the best of Shropshire alongside our leisure partners

     

    April 2016

    Do you realise just how many great places there are to visit in Shropshire and Telford & Wrekin?

    Not only that, do you realise you can get there with special offers from Buckatree Hall Hotel?

    Well some people do – because our offer for a stay in the hotel and a trip on the Sabrina river boat on the Severn has been selling like hot cakes.

    We’ve sold more than 500 of them in just three days, we can’t believe just how popular they have been.

    Buckatree small

    I’m Wayne Jenson, General Manager of Buckatree Hall Hotel and I’m very proud to announce other new partnerships too.

    The Sabrina deal is one of three new leisure breaks on offer.  We’re also offering walking breaks at the Long Mynd and at Acton Scott working farm.

    We champion Shropshire and all the exciting places to see and things to do within our great county.

    We’ve previously offered other deals with Heritage Passports for Blists Hill and deals for National Heritage too.

    And it seems it is working – Mark Hooper from Sabrina Tours Ltd said these sales figures were the best he’s heard of.

    He said: “We are really glad that we are working together with Buckatree hall Hotel and that this deal has sold so well.

    “The figures are pretty phenomenal, I have never seen it sold so quickly before.

    “It is great that we have a connection in the Telford area too, being a Shrewsbury based-business this is a big boost to our business too.
    “We are always looking for businesses to pair up with and through working with Buckatree we are seeing people come here from all over Shropshire, the UK and beyond.”

    And Richard Aldred, Marketing Officer at The Ironbridge Gorge Museums, said when we did it with them it was a success too.

    He said: “We’re delighted to work closely with the Buckatree Hall Hotel on a number of joint promotions.

    “The offers have always proven successful and help to further promote the area as a great overnight or weekend-break destination.”

    So if you’re interested in seeing more of what Shropshire has to offer check out our deals here:

    Walking break at Long Mynd

    Victorian Farm break at Acton Scott working farm 

    River Cruise Break with Sabrina Tours Ltd 

    And if you run an attraction in Shropshire please get in touch, we’re always on the lookout for other leisure facilities we can partner with!

    Contact me by emailing sales@buckatreehallhotel.com, call (01952) 641821, search for Buckatree Hall Hotel on Facebook or follow us on Twitter @buckatreehall.

  • Four awards in a matter of months!

    March 2016

    Our historic family-owned hotel set has been named the best loved hotel in Telford & Wrekin – making that four awards in a matter of months.

    We were rated the top hotel in the BestOf Business of the Year 2016 awards, coming 4th in the Telford & Wrekin category overall.

    I’m General Manager Wayne Jenson and I’m so pleased, this is a huge coup for us.
    It is the latest in a series of awards we have been handed and all voted for by the customers, which makes it all the more important.
    We love meeting our customers and getting to know them, as an independent family-owned hotel we have time to invest in this and can make special arrangements for people when requested.
    I am pleased this continued dedication is setting us apart from other hotels across Telford & Wrekin, there certainly are a lot of them but not many independent ones.
    It is one thing to enjoy your stay but then to get round to leaving a review online is another step and we appreciate it when people take the time to do so.
    We will always continue to strive to improve and take all feedback on board – both positive and negative.

    This latest award comes at the same time as we were handed a Guest Review Award by online travel agent Booking.com, which showcases Buckatree as a symbol of excellence as a best guest experience provider.

    It is also just weeks after we were awarded Top Rated status in the 2016 Simply the Guest Awards, run by global booking website Laterooms.

    And last year our hotel The Wrekin was handed a TripAdvisor® Certificate of Excellence award.

    The accolade by Booking.com and Laterooms is only handed to hotels which have a minimum review score of 80%, taken from genuine guest reviews over the past year, and the TripAdvisor award is given only to establishments that maintain an overall rating of at least four out of five.

  • Competition and charity night as farriers from across the world descend on Buckatree Hall Hotel

    February 2016

    It’s not what you expect to see in the car park of a hotel in Shropshire.

    Alex Livingston       Farriers at work (2)

    Farriers from across the world pitched up with horses and equipment at Buckatree Hall Hotel in Wellington to compete for a variety of titles.

    The Farriers Foundation charity, which was set up by Staffordshire Farriers to help farriers in times of injury or illness, held it’s annual perpetual trophy and winter ball at the historic hotel on Saturday.

    The experts in horses hoof care travelled from as far afield as America, Germany, Norway, Ayrshire, Sussex, Kent and Wales, with 22 people competing during the day and 114 attending the evening.

    They raised more than £5,500 for the charity and organiser Sara Nunn said it was a huge success.

    She said: “It was a wonderful day of competition and evening celebration.
    “Everyone enjoyed themselves,it is always a great occasion coming together for a good cause.
    “Last year was our inaugural event and it went so well we decided to come back to Buckatree Hall, once again the hospitality was great.”

    Buckatree Hall Hotel, at the foot of the Wrekin, is owned by seven time world champion farrier and trustee of the Farriers Foundation Grant Moon and his family.

    Mr Moon said: “I am extremely honoured to be part of this event and delighted that the Buckatree can contribute to their success.
    “Last year was very special, the charity was registered in 2014 and the event was held for the first time in 2015 – I didn’t think we could top it but this year has been even better.
    “The addition of the competition in the car park was a great pull for crowds and everyone seemed to enjoy it, our loyal regular customers found it extremely interesting and I am grateful for their support as well.
    “It is an excellent addition to our industry and I hope it will continue for many years to come.”

    The Farriers Foundation is a dedicated, independent charity run by farriers raising funds to support, rehabilitate, educate and prevent for farriers and retired farriers and their families.

    The initial inspiration and focus of the foundation was Richard Ellis, who sadly lost his fight with cancer in 2014, but had been mentor and tremendous inspiration within the industry.
    Jon Nunn (Associate of the Worshipful Company of Farriers, AWCF), chairman of the trustees of the Farriers Foundation, set up the charity and this year handmade the trophy for the champion of the Farriers Foundation Challenge.
    Competition winners from the event at Buckatree Hall Hotel included champion Matt Randles, the Apprentice Champion was Alex Livingston, Lifetime Achievement Award went to David Gulley (Fellow of the Worshipful Company of Farriers, FWCF), John Hayes (AWCF) was named Outstanding Educator and Outstanding Achievement of 2015 went to Sarah-Mary Brown (FWCF).

    Award Recipients L - R John Hayes AWCF, Sarah-Mary Brown FWCF, David Gulley FWCF Open Champion Matt Randles with Jonathan Nunn Trustees - Standing L- R Clive Watton, Sara Nunn, Grant Moon, Michael Handley. Kneeling L- R Matt Randles, Jonathan Nunn, Steve Arnold

    The fundraising auction included many impromptu lots donated by farriers, many handmade.

    Mrs Nunn added: “Last year we raised £12,000 for the charity but that was because of the particular lots in the auction – the largest contribution was £4,000 for a bark of a teek tree decorated with horse shoes made by the last seven world champion farriers.
    “Although we didn’t reach that sum again this year we always knew we wouldn’t and we’re really pleased with how much we have raised.

    “It will go a long way towards helping farriers in need.”

  • It’s official – we’re a Top Rated hotel!

    January 2016

    We are delighted to announce Buckatree Hall Hotel has been awarded Top Rated status in the 2016 Simply the Guest Awards, run by global booking website Laterooms!

    It comes just a few months after being handed a TripAdvisor® Certificate of Excellence award and is a great way to start the New Year.

    I’m Wayne Jenson, General Manager of Buckatree Hall Hotel, and I’m delighted our hotel is now listed as one of the best-loved hotels in the UK.

    The accolade by Laterooms is only handed to hotels which have a minimum review score of 80%, taken from our genuine guest reviews over the past year.

    From 82 reviews of Buckatree 85% of people said the would recommended it to a friend, describing the hotel as ‘very good’.

    The review score for each hotel is taken from the combination of feedback by guests when they review their hotel, after their stay.
    It all means you can book our hotel with the added peace of mind that we offer a top notch stay that regularly ticks the boxes – and more – for fellow travellers.

    We have put a lot of work into the hotel over the last year and customer satisfaction is always our number one priority. As an independent, family owned hotel we rely on our visitors enjoying their stay, telling others and coming back.
    There is no greater seal of approval than being recognised by our customers. As it’s based on customer reviews, this award is a remarkable vote of confidence to our business and our continued commitment to ensuring everyone enjoys their stay with us in Shropshire.

    Guests don’t book here because they recognise the name through a brand, they do it because they know the will get a great service and being Top Rated shows us we’re getting it right. Of course, there’s still always work to be done and we want to push that percentage even higher for next year!

    The scores we got on Laterooms are:
    Cleanliness – 6/6
    Customer service – 5/6
    Family – 4/6
    Food quality – 5/6
    Room quality- 5/6
    Value – 5/6

    To put you in the picture, the TripAdvisor® Certificate of Excellence award we were handed in September 2015 celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor.
    To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five.

    For more information visit the website, email sales@buckatreehallhotel.com, call (01952) 641821, search for Buckatree Hall Hotel on Facebook or follow us on Twitter @buckatreehall.

  • Congratulations to all those who got engaged over Christmas and New Year!

    January 2016

    Well, it’s been a pretty busy few weeks here at Buckatree Hall Hotel – we’ve had Christmas parties, Christmas dinners and New Year parties too.

    We hope you’ve had a good few weeks as well – maybe something very exciting has happened to you?

    It’s a popular time of year for someone to pop not only the champagne but also the question too – so if you’ve got engaged, congratulations!

    I’m Wayne Jenson, General Manager at Buckatree Hall Hotel, and I’d like to extend my congratulations to everyone who has got engaged over the Christmas and New Year period.

    And great news – you’re just in time for our new, revamped wedding packages.

    We want to see the biggest and best ideas for weddings you have.

    It could be an outrageous theme, a never-before seen prop or just something new we’ve not seen here at Buckatree Hall before. Our main aim this year is to let our couples enjoy just what they want and do everything we can to get it for them – the only limit is your imagination.

    We’re setting up a new flagpole and will begin creating personalised flags, we’ve been looking into releasing butterflies or balloons on the wedding day – did you know there is a company which will provide you with caterpillars which will hatch into a butterfly at exactly the right time!

    We have seen more and more people decide on a themed wedding or ask us what it is we’re able to do for them – the answer is anything!

    The only limit on what we can provide for a couple, other than their budget, is their imagination.

    Our wedding event organisers Emma and Donna are looking forward to what is to come.

    Find out if we can cater for your needs and find out more about the payment plans we offer by speaking to staff at an upcoming wedding event.

    Our staff will have a table at the Telford Shopping Centre wedding fayre from January 28 to 31, the hotel will host an open evening on February 2, staff will man a stall at the wedding fayre at Engenuity on February 28, will host a full wedding fayre on March 13 and another open evening on May 3.

    For more information visit the wedding section of our website, email sales@buckatreehallhotel.com, call (01952) 641821, search for Buckatree Hall Hotel on Facebook or follow them on Twitter @buckatreehall.

  • Getting married? We have a new venue and gave away a free wedding!

    October 2015

    Weddings are an excellent occasion and we have worked hard to boost the experience of couples getting married here at The Buckatree Hall Hotel.

    I’m General Manager Wayne Jenson and I’m pleased to say we’ve introduced a new venue and gave away a wedding!

    The competition to win a wedding was a way of celebrating when Telford & Wrekin Council approved a license for our new pagoda in the landscaped grounds – and now couples are enjoying it.

    Victoria & Guy's wedding setting - the pagoda outside the Buckatree Hall Hotel

    Victoria & Guy’s wedding setting – the pagoda outside the Buckatree Hall Hotel

    Victoria and Guy Savage, of Wellington, were one of the first couples to get married in the pagoda and they said it was an absolute dream.
    They chose our hotel because of the 
    view, beautiful setting and the fact they are quite outdoorsy people who walk and camp a lot.

    It was raining on the morning of the wedding so we rang to ask if they wanted to bring the ceremony indoors and we could arrange everything – but they stuck with it and rightly so, it turned out to be beautiful and very romantic! 

    We wanted to introduce the pagoda as a licensed venue because we want to give as much choice as possible to couples, this is completely different to the Lakeside Restaurant and other functions rooms we have recently improved.

    Then, as if that wasn’t enough fun, I got to pick the name out of the hat for the couple who won a wedding here.

    It was Adam Pierce, 25 of Hollinswood, and Laura Beech, 22, of Woodside.
    I rang Adam to tell him and he was thrilled, but about half an hour later I got a call back asking me to confirm it – he’d told Laura and she didn’t believe him so I had to confirm it in person with her too!

    The couple, who got engaged this year and had been planning to save for two years before arranging the ceremony, will enjoy a wedding worth £5,000 in November next year.

    It turns out the Buckatree was somewhere they wanted to get married anyway because they’ve stayed here before and really liked it, we’re thrilled for them.

    Now another wedding to look forward to – I wonder if they’ll brave the outdoor pagoda in November….

    For more information about the wedding facilities available visit our website or call (01952) 641821.

    Victoria & Guy Savage getting married in the pagoda at the Buckatree Hall Hotel

    Victoria & Guy Savage getting married in the pagoda at the Buckatree Hall Hotel

  • Get yer boots on!

    April 2015

    For a while now the hotel has been working with Lawley Primary School.  When we heard about their plans to be one of only handful of solar efficient schools we were keen to see how we could help.

    I’m Wayne Jenson, General Manager of Buckatree Hall Hotel, and both myself and all the staff were keen to get involved.

    After a ‘brain storming session’ we realised we could kill two birds with one stone by combining our plans to provide walking gear to guests that had been caught short and using the donations from guests towards the appeal.  A win-win situation we thought!

    Read more HERE and HERE.

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    General Manager, Wayne Jenson with Head Teacher Carol Mcquiggin

  • Jaguar Drivers Club

    April 2015

    We were delighted to be joined once more by the Jaguar Drivers Club this month. Such a fantastic event with some amazing cars.

    Organisers Mr Butterworth and Mr Hugo really ensure the members have a great time and we, as always, are delighted to welcome them.

    Jag 2015

  • A Shropshire winning dish

    March 2015

    We recently ran a competition to find some of Shropshires’ finest dishes and we weren’t disappointed with the responses!  It turns out the folk of Shropshire are passionate about both their heritage and their food.

    After many hours of having to endure tasting sessions we picked a winning dish and Shropshire Faggots were easily our favorite.

    The winner, Andrew Constable, was invited into our kitchens to show us how they should be made.

    Andrew is a local lad and picked the dish as it evoked memories of his childhood when Nanna Constable would cook them up for his brothers & sisters.

    He said: “I have recreated and updated the recipe slightly and am sure Nanna would approve – being given the opportunity to actually cook the dish at the Buckatree was an amazing experience.”

    Andrew, we salute you!

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  • Fantastic fifty years for four golden couples!

    March 2015

    Earlier this month we had the honour of hosting not one, not two, not three….. but four Golden Wedding Anniversaries.  All four couples were childhood friends having been at school together so it was a great occasion – we were only too happy to supply the cake!

    Pictured below are Janet & Geoff Wilkins from Devon, Mary & Bill Heeks from America, Diane & Pete Heeks from Birmingham and Pam & Alan Green from Staffordshire.

    Mary & Bill traveled all the way from America for the reunion and Bill & Pete are brothers.  A fantastic occasion and well deserved celebration.  We look forward to welcoming you all again.

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  • Furchester Hotel meets Buckatree Hall Hotel!

    February 2015

    Following on from this month’s community minded project with Lawley Primary School we were delighted to be invited to meet Executive Producer of CBeebies, Tony Reed, and Funella Furchester from the programme The Furchester Hotel.

    I’m Wayne Jenson, General Manager of Buckatree Hall Hotel, and of course, I was very excited to accept the invitation – before you could say Furchester Catastrophe I was gone!

    My wife first told me about a new programme that was coming to CBeebies called the Furchester Hotel last year, I looked into it and thought it would be fun to start tweeting them, one hotel to another!

    I even announced the opening a new hotel in one of our Chamber meetings! Nobody had a clue what I was talking about and most thought I was just plain crazy!

    Several months later this is the end result and I am delighted that we have been able to bring this experience to the children of Lawley Primary School who also got to meet Funella and watch a brand new episode of the show.

    It is exactly this type of event that brings communities together and Buckatree Hall is proud to be able to contribute, I am only disappointed that Martin, our Team Leader who enjoyed an episode of the show recently when the school children visited, missed out due to being on holiday.

    The story made the local paper, see here:
    SHROPSHIRE STAR

    10835016_931574306875246_1991293898118333527_o   1524567_931574326875244_6746569016155552321_n

  • Going the extra mile….or 178 to be exact!

    February 2015

    This week we were delighted to celebrate with Patsy LePennec & Jim Carty who got married here at Buckatree Hall Hotel.  Patsy and Jim live in Southampton but grew up locally and have family in Telford so Buckatree Hall was their first choice.

    Following a great day’s celebration both bride and groom were ready to catch the train back to Southampton and begin their honeymoon, however, there was a problem.  How to get back home on the train with all their luggage, gifts and wedding cake?

    They need not of worried as Team Leader Martin Vickers came to the rescue and offered to deliver the cake the following week when he too would be heading to Southampton to meet up with his brother.

    Below are pictures before Martin set off and when he reunited the cake with Patsy’s sister as they were on honeymoon! Well done Martin.

    IMG_0572  2015-03-02 10.38.29

  • Back to school!

    February 2015

    I’m Wayne Jenson, General Manager of Buckatree Hall Hotel, and this month myself and Team Leader Martin Vickers went back to school.

    We entertained children from Lawley Primary School, Telford, baked cookies and watched an episode of the Furchester Hotel on CBeebies.

    As a father-of-two I am an avid fan of the show, we all had great fun.

    Martin was totally out of his comfort zone but did a fantastic job of both entertaining and educating the children. He also had his ’15 minutes of fame’ when he was interviewed by BBC Radio Shropshire – well done Martin!

    I think the best testimonial I’ve heard was from Imogen telling her mum that “Eddie’s mum wasn’t at a meeting today she was at Butlins supervising!”

    That shows how much fun they had – they thought we were Butlins!!!

    Read the story in full HERE and HERE.

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  • What a great way to start the year

    January 2015

    Well, hello again, sorry its been a while since our last post back in September but It really has been a busy time for us here at Buckatree Hall Hotel.

    Our year has started off very well indeed and I am pleased to report that we did not feel the effects of ‘Dry January’, quite the opposite in fact, we ran out of beer!

    Business has been booming and we have been welcoming guests from far and wide with visitors from Denmark, Germany and America.

    Take a look at some of our recent media coverage for more information here:

    SHROPSHIRE LIVE

    MIDLANDS BUSINESS NEWS

  • World Record Breakers at the Buckatree?

    September 2014

    The Hands Around The Wrekin event here in Wellington, Telford, is almost upon us,.

    Sunday 21st September is set to be a great day which will bring our community together in an attempt to break not just one but four world records!

    I’m Wayne Jenson, General Manager of Buckatree Hall Hotel, and we’re really looking forward to the day. About 8,000 people are expected to enjoy the day so we better start cooking the burgers and sausages for the BBQ now!

    Here at Buckatree Hall Hotel Emma has arranged a Pirate Ship themed Bouncy Castle to keep the little ones entertained along with a face painter and music.

    Of course, the main attraction taking place is the world record attempts which will happen at the base of the Wrekin itself, in addition a field to the side of the hotel will be the main entertainment arena.

    Entertainment has been planned from 10.00am to 12.00pm and then again after the record attempts from around 3.00pm to 4.30pm.  Acts include, Connor Harris, Wrestling and the Jubilee Band.

    The roads around the Wrekin, and therefore the road in front of Buckatree Hall, will be closed from 10.00am to allow safe passage to pedestrians.

    But if you are coming to the hotel you can still gain access in your car, please be careful, and, be warned, the Buckatree Basset Hound aka Geoff will be on car park patrol!

    Let’s hope the sun shines and that lots of money is raised for the nominated charities associated with this great event.

    SHROPSHIRE LIVE

    COUNTY WOMAN

    SIGNAL 107

    HATW02 HATW01

  • Wedding news

    August 2014

    It’s been a busy summer (where does the time go?) and as always our owner Grant has been spending money!

    This time it’s our fantastic Pagoda which sits at the end of the gardens, overlooking the lake. We had the structure shipped over from America and we think it looks great.

    I’m Wayne Jenson, General Manager of the Buckatree Hall Hotel, and I’m delighted to say the pagoda has already been used by a number of brides and grooms for their pictures.

    The plan is to have it licensed in time for next summer so we can hold outdoor weddings.

    The pagoda was constructed by our hotel maintenance manager, Phil Brown, who worked tirelessly on it for two weeks, even in the pouring rain (poor Phil!).  Phil always goes one step further than the actual brief though and installed the decking around it which has the same appearance as one of those fancy infinity pools you see abroad, he also installed power for music and LED lights.  Not content he then decided to build new steps leading down from the hotel to the lawns (it’s a good job Grant doesn’t have short arms and deep pockets!).

    It was great to watch the progress and guests would often go out to chat to Phil about what he was making, some even tried to employ his services for their own gardens!

    We are in such a fabulous location with The Wrekin right on the doorstep so it is really important that we make the most of our surroundings.  Let’s hope the authorities approve and grant us the license for next year – fingers crossed.

    SHROPSHIRE STAR

    SHROPSHIRE LIVE

  • This is an award winning hotel

    July 2014

    We’ve only gone and won!  WOW! we are so happy to have won an award at this year’s Shropshire Business Awards.

    The ceremony was held at the Telford International Center in front of over 600 people.

    We were the winners of the Travel, Tourism & Hospitality award and were up against some of the counties best.  This is a fantastic achievement for us and all the team here at Buckatree Hall really deserve this recognition after nearly four years of hard work restoring this beautiful hotel and rebuilding its reputation.

    This was the 14th Shropshire Business Awards – the annual ‘Oscars’ of the local economy – and proved to be another glittering celebration, reminding us that the county remains a beacon of excellence, supplying quality products, services and expertise all around the world.

    WATCH THE VIDEO

  • Get your groove on!

    July 2014

    Busy busy busy!  It’s great to see so many of our events have been full lately, not sure if it’s the weather that has made everybody come out to play or just the fantastic range of events on offer?   

    I’m Wayne Jenson, General Manager of the Buckatree Hall Hotel, and I’m pleased to be able to invite you to crash our very own celebration on August 9th at the Wedding Crashers party.

    You can walk down the red carpet, sip a bucks fizz during the reception and enjoy a delicious wedding breakfast followed by evening entertainment. It’s a refreshingly alternative way to see how a venue holds a wedding reception whilst also being a great night out.

    And there’s always a place on the hotel dance floor for Telford’s disco divas – get your glitter ready for the fantastic Diva Fever Party Night on September 5th. The evening includes a superstar three-course dinner and lots of diva time on the dance floor so kick off those heels and dance!

    One of our most popular and eagerly awaited events is Ladies Night on September 26th which always draws a crowd for some reason!  Sexy male dancers (cough cough), a scorching drag act and steamy disco, along with a delicious buffet (sausages anyone!).

    New this year are our gourmet dinner nights in the Lakeside Restaurant. We offer a range of six course menus, each different for each event. It’s a real showcase and chef enjoys the freedom of creating an extra special menu.

    And for those planning for the festive season, that’s right Christmas, bookings are now being taken.  Great food, a relaxed atmosphere and a fun night out – what more could you ask for?

  • Jo & Phil’s wedding

    June 2014

    Our Deputy Head Housekeeper, Jo, is soon to be married to her sweetheart here at the Buckatree Hall Hotel.  It’s a day that we have all been looking forward to and many of us will be at the night do so apologies in advance if service is a little slower than usual the following morning!

    I’m Wayne Jenson, General Manager of the Buckatree Hall Hotel.
    Jo has worked here for four years and met Phil, her husband-to-be after winning the prizes on Ant and Dec’s Saturday Night Takeaway.  No, Phil was not a model in a shampoo commercial – they met when Jo spent some of the winnings on a holiday to Greece in 2006.

    I asked Jo during a very formal ‘interview’ with tea and cake why she chose the Buckatree for her big day.

    She said: “I know from working at The Buckatree that the venue is fantastic, the scenery is great for photographs and all the staff are great, it is a family-run business and a great company to work for.
    “I will be working up until Thursday so I will have to trust my colleagues that everything will be set for Saturday, but I am sure it will.”

    Jo is a bit OCD when it comes down to detail (it’s why she makes such a great housekeeper!) so I really hope, no, I pray we get it right!
    We will be pulling out all the stops for them, I know it will be an enjoyable day.

    You may have seen the story in the local press, you can view the articles here:

    SHROPSHIRE STAR

    SHROPSHIRE LIVE

    COUNTY WOMAN

    WREKIN NEWS

  • Buckatree becomes a patron of Shropshire Chamber of Commerce

    May 2014

    Woo Hoo!  We are now a Patron member of the Shropshire Chamber of Commerce. Following a chat with the lovely Teresa Rowe from the Chamber on a totally unrelated topic the subject of the Patron Scheme just came about.

    I’m Wayne Jenson, General Manager of Buckatree Hall Hotel, and I must say how delightful it was talking to somebody who is clearly passionate about their job.

    Within 48 hours I was drinking coffee with Richard Sheehan, Chief Executive of the Chamber, and shortly after signing on the dotted line.

    Shropshire Chamber of Commerce & Enterprise has a mission – to ensure all of its members benefit from a support and services package that improves their business and gives them a competitive edge.  We have always been a member and given the opportunity to join as a Patron was quite simply an opportunity too good to pass up.

    It looks like it’s going to be an early start every other Thursday morning from now on as we will also be hosting the fortnightly breakfast meetings.  I knew there would be a catch!

    SHROPSHIRE STAR

  • Sunday lunches and slippers!

    May 2014

    Well, Fathers Day is just around the corner and unlike Mothers Day which is always a sell-out us poor dads are left on the shelf – again!

    So, to combat this travesty we had a brain storm to see what we could do to encourage people to bring their dads out for lunch. I’m Wayne Jenson, General Manager of Buckatree Hall Hotel, and as a dad this is important to me.

    What do dads get for birthdays, Christmas and in fact all special occasions? You’ve got it SLIPPERS!
    We will invite dads to come to lunch wearing their slippers. In return you will receive a well deserved pint of beer, perfect!  Slippers of all shapes and sizes, styles, designs and in different states of repair are welcome.

    It’s good to show our lighter side and hopefully we’ll see a huge range of slippers on display and there might even be a few brand new ones that have been given as Father’s Day presents on the day.

    It will be something we have never done before at the hotel, usually you think of putting on your Sunday best when you go out for lunch for a special occasion.  I am interested to see who will turn up in what – if you’re struggling for an idea of what to get your dad for Father’s Day it would be a great opportunity to embarrass him with some big novelty slippers – but at least he’ll get a free pint too.

    Father’s Day is on June 15th costs £13.95 for adults and £7.50 children.

    See the story here:
    SHROPSHIRE CHAMBER

    SHROPSHIRE LIVE

    Slippers

  • A day in the life of…..

    May 2014

    ……A Wedding Co-Ordinator

    I love my job.  How many people can say that!  As the Wedding co-ordinator here at the Buckatree Hall I take a great deal of joy in the job I do.  Planning a wedding is great fun, quite stressful, pretty tiring, inspiring and exciting all at the same time.

    Whilst I love my job it would be fair to say that it is a long way off my original career aspirations.  I have a passion for animals, dogs in particular, and from an early age I dreamed of working with them.  Myself and my partner recently bought a beautiful German Sheppard puppy that has quickly grown up and brings us both much joy.

    Anyway, I digress, I had no idea that I would end up in the world of wedding planning.  When I moved to the area I just fell into it.  I was looking for work and was offered a receptionist position at the hotel.  I quickly learnt the ropes and found myself being drawn into the Sales & Events department where I soon took on the role as a part time co-ordinator in addition to my main duties on reception.

    I think a lot of people are drawn to wedding planning, particularly us girls with our dreams of fairy tale weddings to our prince charming, as they think it is a glamorous and romantic job.  It is most certainly both of those things, but a lot of hard work and application is also required.  I was given sole responsibility for weddings at the Buckatree after two years hard work and have never looked back.

    The passion I have for wedding planning grows day by day and I am inspired by the various brides and grooms-to-be who trust in me to deliver their dreams, I can think of nothing more rewarding in the work place than creating such a memorable day. I’ve had various heart stopping moments though, especially at the beginning and have made mistakes like anyone, but it has all been useful.  In fact, you never stop learning and coming across new situations that need dealing with. In my time I’ve had to deal with power cuts and broken down vintage cars, parents that have got lost en-route to the church and a stubborn horse that would not move from reception! (Insert own joke!)  However, it all goes into the ‘experience’ bank.

    Answering the mountain of emails and inquiries that come in every day requires strong administration skills.  I do my best to answer everything as quickly as possible. However, when you are busy with planning work, it is difficult to find time to sit and answer every email.  When I am very busy, I set an auto-response on my email account to explain I will reply to emails as soon as possible to ensure that clients and potential clients know I will be responding shortly.

    I like to think of myself as a real person, I work for an independent hotel with the support of a great management and operational team.  We are not a big corporate hotel and therefore we can guarantee a more personal approach to wedding planning.  Wedding planning is a wonderful career and most definitely not a 9-5 job.  I’m often at my desk until early evening and need to arrange my time to meet both existing couples on their big day and start all over again with new couples at the weekend as they embark on their own special journey.

    I like to think that I have added something special to each wedding that I help plan.

    As I said, I love my job.

    Laura

  • Recruitment drive?

    April 2014

    Guests visiting the Buckatree this month could be forgiven for thinking they had walked into a fancy dress party – but it was in fact the mayors of Telford & Wrekin and Wellington greeting them at reception.

    Councillors Leon Murray and Graham Riley rolled up their sleeves to take on work experience as part of English Tourism Week which aims to celebrate everything that is great for tourists in the country.

    The mayors answered phones, changed beds, prepared meals and hovered carpets.

    Councillor Murray said: “I was nervous but we had a great time. I had some idea before, but doing this made me realise that working in the tourism industry is hard work, which sometimes is not always appreciated by those receiving the service.
    “The Buckatree is a fascinating facility with a good view and great staff, I think it is important to support all businesses and tourism plays a big part in the county.”

    Councillor Riley added that the hotel was a feather in the cap of Wellington and a real attraction for the town – and so say all of us!

    There is no better way to celebrate all things English than to invite the local mayor to help out the staff.  Both Councillor Murray and Councillor Riley have been a great sport and got stuck in to the experience.

    See coverage of this story in the local press here:

    SHROPSHIRE STAR

    SHROPSHIRE LIVE

    SIGNAL 107 FM

  • Sunday Lunch – A Family Tradition

    March 2014

    When I was growing up, and still to this day, Sunday lunch was all about family.  The one day of the week when we all came together, the telly gets turned off and occasionally we would all pitch in afterwards to do the dishes!

    I’m Wayne Jenson, General Manager of Buckatree Hall Hotel, and this is a lasting memory for me.

    At the Buckatree Hall Hotel we embrace this tradition and serve quality, homemade lunches that the entire family will enjoy (and you most definitely won’t have to do the dishes!).

    Our Head Chef Rose and Sous Chef Debbie have been at the hotel for 37 years between them and believe me they have seen some changes and could tell a tale or two! 

    The one thing that has stood the test of time more than anything else is ours and your passion for the good old roast dinner.  We offer a choice of five starters, five main courses and five desserts.  For the little ones we also have a children’s menu or smaller portions from the adult menu.

    So, if you’re looking for an excellent value Sunday lunch that isn’t yet another carvery why not give us a try and see what you’ve been missing.

    I hope to hope to see you soon.

    Sunday Lunch 2