Our historic family-owned hotel set has been named the best loved hotel in Telford & Wrekin – making that four awards in a matter of months.
We were rated the top hotel in the BestOf Business of the Year 2016 awards, coming 4th in the Telford & Wrekin category overall.
I’m General Manager Wayne Jenson and I’m so pleased, this is a huge coup for us.
It is the latest in a series of awards we have been handed and all voted for by the customers, which makes it all the more important.
We love meeting our customers and getting to know them, as an independent family-owned hotel we have time to invest in this and can make special arrangements for people when requested.
I am pleased this continued dedication is setting us apart from other hotels across Telford & Wrekin, there certainly are a lot of them but not many independent ones.
It is one thing to enjoy your stay but then to get round to leaving a review online is another step and we appreciate it when people take the time to do so.
We will always continue to strive to improve and take all feedback on board – both positive and negative.
This latest award comes at the same time as we were handed a Guest Review Award by online travel agent Booking.com, which showcases Buckatree as a symbol of excellence as a best guest experience provider.
It is also just weeks after we were awarded Top Rated status in the 2016 Simply the Guest Awards, run by global booking website Laterooms.
And last year our hotel The Wrekin was handed a TripAdvisor® Certificate of Excellence award.
The accolade by Booking.com and Laterooms is only handed to hotels which have a minimum review score of 80%, taken from genuine guest reviews over the past year, and the TripAdvisor award is given only to establishments that maintain an overall rating of at least four out of five.