January 2016

We are delighted to announce Buckatree Hall Hotel has been awarded Top Rated status in the 2016 Simply the Guest Awards, run by global booking website Laterooms!

It comes just a few months after being handed a TripAdvisor® Certificate of Excellence award and is a great way to start the New Year.

I’m Wayne Jenson, General Manager of Buckatree Hall Hotel, and I’m delighted our hotel is now listed as one of the best-loved hotels in the UK.

The accolade by Laterooms is only handed to hotels which have a minimum review score of 80%, taken from our genuine guest reviews over the past year.

From 82 reviews of Buckatree 85% of people said the would recommended it to a friend, describing the hotel as ‘very good’.

The review score for each hotel is taken from the combination of feedback by guests when they review their hotel, after their stay.
It all means you can book our hotel with the added peace of mind that we offer a top notch stay that regularly ticks the boxes – and more – for fellow travellers.

We have put a lot of work into the hotel over the last year and customer satisfaction is always our number one priority. As an independent, family owned hotel we rely on our visitors enjoying their stay, telling others and coming back.
There is no greater seal of approval than being recognised by our customers. As it’s based on customer reviews, this award is a remarkable vote of confidence to our business and our continued commitment to ensuring everyone enjoys their stay with us in Shropshire.

Guests don’t book here because they recognise the name through a brand, they do it because they know the will get a great service and being Top Rated shows us we’re getting it right. Of course, there’s still always work to be done and we want to push that percentage even higher for next year!

The scores we got on Laterooms are:
Cleanliness – 6/6
Customer service – 5/6
Family – 4/6
Food quality – 5/6
Room quality- 5/6
Value – 5/6

To put you in the picture, the TripAdvisor® Certificate of Excellence award we were handed in September 2015 celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor.
To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five.

For more information visit the website, email sales@buckatreehallhotel.com, call (01952) 641821, search for Buckatree Hall Hotel on Facebook or follow us on Twitter @buckatreehall.