Tag Archives: hotel

Celebrating the best of Shropshire alongside our leisure partners

 

April 2016

Do you realise just how many great places there are to visit in Shropshire and Telford & Wrekin?

Not only that, do you realise you can get there with special offers from Buckatree Hall Hotel?

Well some people do – because our offer for a stay in the hotel and a trip on the Sabrina river boat on the Severn has been selling like hot cakes.

We’ve sold more than 500 of them in just three days, we can’t believe just how popular they have been.

Buckatree small

I’m Wayne Jenson, General Manager of Buckatree Hall Hotel and I’m very proud to announce other new partnerships too.

The Sabrina deal is one of three new leisure breaks on offer.  We’re also offering walking breaks at the Long Mynd and at Acton Scott working farm.

We champion Shropshire and all the exciting places to see and things to do within our great county.

We’ve previously offered other deals with Heritage Passports for Blists Hill and deals for National Heritage too.

And it seems it is working – Mark Hooper from Sabrina Tours Ltd said these sales figures were the best he’s heard of.

He said: “We are really glad that we are working together with Buckatree hall Hotel and that this deal has sold so well.

“The figures are pretty phenomenal, I have never seen it sold so quickly before.

“It is great that we have a connection in the Telford area too, being a Shrewsbury based-business this is a big boost to our business too.
“We are always looking for businesses to pair up with and through working with Buckatree we are seeing people come here from all over Shropshire, the UK and beyond.”

And Richard Aldred, Marketing Officer at The Ironbridge Gorge Museums, said when we did it with them it was a success too.

He said: “We’re delighted to work closely with the Buckatree Hall Hotel on a number of joint promotions.

“The offers have always proven successful and help to further promote the area as a great overnight or weekend-break destination.”

So if you’re interested in seeing more of what Shropshire has to offer check out our deals here:

Walking break at Long Mynd

Victorian Farm break at Acton Scott working farm 

River Cruise Break with Sabrina Tours Ltd 

And if you run an attraction in Shropshire please get in touch, we’re always on the lookout for other leisure facilities we can partner with!

Contact me by emailing sales@buckatreehallhotel.com, call (01952) 641821, search for Buckatree Hall Hotel on Facebook or follow us on Twitter @buckatreehall.

Four awards in a matter of months!

March 2016

Our historic family-owned hotel set has been named the best loved hotel in Telford & Wrekin – making that four awards in a matter of months.

We were rated the top hotel in the BestOf Business of the Year 2016 awards, coming 4th in the Telford & Wrekin category overall.

I’m General Manager Wayne Jenson and I’m so pleased, this is a huge coup for us.
It is the latest in a series of awards we have been handed and all voted for by the customers, which makes it all the more important.
We love meeting our customers and getting to know them, as an independent family-owned hotel we have time to invest in this and can make special arrangements for people when requested.
I am pleased this continued dedication is setting us apart from other hotels across Telford & Wrekin, there certainly are a lot of them but not many independent ones.
It is one thing to enjoy your stay but then to get round to leaving a review online is another step and we appreciate it when people take the time to do so.
We will always continue to strive to improve and take all feedback on board – both positive and negative.

This latest award comes at the same time as we were handed a Guest Review Award by online travel agent Booking.com, which showcases Buckatree as a symbol of excellence as a best guest experience provider.

It is also just weeks after we were awarded Top Rated status in the 2016 Simply the Guest Awards, run by global booking website Laterooms.

And last year our hotel The Wrekin was handed a TripAdvisor® Certificate of Excellence award.

The accolade by Booking.com and Laterooms is only handed to hotels which have a minimum review score of 80%, taken from genuine guest reviews over the past year, and the TripAdvisor award is given only to establishments that maintain an overall rating of at least four out of five.

It’s official – we’re a Top Rated hotel!

January 2016

We are delighted to announce Buckatree Hall Hotel has been awarded Top Rated status in the 2016 Simply the Guest Awards, run by global booking website Laterooms!

It comes just a few months after being handed a TripAdvisor® Certificate of Excellence award and is a great way to start the New Year.

I’m Wayne Jenson, General Manager of Buckatree Hall Hotel, and I’m delighted our hotel is now listed as one of the best-loved hotels in the UK.

The accolade by Laterooms is only handed to hotels which have a minimum review score of 80%, taken from our genuine guest reviews over the past year.

From 82 reviews of Buckatree 85% of people said the would recommended it to a friend, describing the hotel as ‘very good’.

The review score for each hotel is taken from the combination of feedback by guests when they review their hotel, after their stay.
It all means you can book our hotel with the added peace of mind that we offer a top notch stay that regularly ticks the boxes – and more – for fellow travellers.

We have put a lot of work into the hotel over the last year and customer satisfaction is always our number one priority. As an independent, family owned hotel we rely on our visitors enjoying their stay, telling others and coming back.
There is no greater seal of approval than being recognised by our customers. As it’s based on customer reviews, this award is a remarkable vote of confidence to our business and our continued commitment to ensuring everyone enjoys their stay with us in Shropshire.

Guests don’t book here because they recognise the name through a brand, they do it because they know the will get a great service and being Top Rated shows us we’re getting it right. Of course, there’s still always work to be done and we want to push that percentage even higher for next year!

The scores we got on Laterooms are:
Cleanliness – 6/6
Customer service – 5/6
Family – 4/6
Food quality – 5/6
Room quality- 5/6
Value – 5/6

To put you in the picture, the TripAdvisor® Certificate of Excellence award we were handed in September 2015 celebrates excellence in hospitality and is given only to establishments that consistently achieve great traveler reviews on TripAdvisor.
To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five.

For more information visit the website, email sales@buckatreehallhotel.com, call (01952) 641821, search for Buckatree Hall Hotel on Facebook or follow us on Twitter @buckatreehall.