Tag Archives: Wellington

Getting on board for Wellington’s new station

October 2017


Toot toot! Have you heard Wellington Train Station is getting spruced up?

For a lot of people the station is their first impression of the area we’re based in so we think it’s very important to have a train station looking as good as it can.

People stay at the Buckatree from all over the UK and beyond, often travelling by train then hopping in a taxi for the short ride to our front door.

That’s why Buckatree has decided to become a Friend of Wellington Station.

We’re sponsoring the revamp which is being completed by local volunteers.

They have been working very hard to make it look as good as new, spending hours tidying up, fixing things, painting and gardening.

They have planted a lavender terrace, a flower and herb cart and platform planters, but they also have exciting plans for a secret garden at Platform 3 as well as ideas for PopUps and Micro businesses.

A brand new visitor guide, sponsored by Go Carz, called Go Wellington, is also going to be published.

We really care about our environment and the people around us so this cause is well worth getting on board with.

There will be an official launch of the Friends of Wellington Station at 10am on October 10th and we’ll proudly be there, we’d love to see as many people as possible willing to come along for the ride too. 

Find out more about the event on the Facebook page here.

A day in the life of a Hotel Manager


December 2016

Basil Fawlty may be an extremely entertaining and comedic character but as a hotel manager he falls way short in the people skills needed to keep a successful business going.

Fortunately here at Buckatree Hall we have a general manager who continues to ensure our hotel maintains its position, high standards and professionalism among the very best.

We are a busy and hugely successful hotel – 2016 has been a record breaker for us – and we are always striving to ensure we maintain those goals for the good of our guests. This can’t be achieved without a highly committed and motivated workforce and here at Buckatree Hall we believe we have the best.

Part of the fun about being a hotel manager is meeting the countless number of people who come through our door – each one has a different experience of life and each has their own unique story to tell.

After taking on the challenge of running the independently owned hotel four years ago, we asked general manager Wayne Jenson to explain what continues to drive him on a daily basis:

“Ensuring everything is right day-to-day is truly a full-time job but it is also a hugely rewarding one and the thought each day that we have made the stay of our guests as good as we possibly can is very satisfying.

“To do this with the challenges any 24/7 business faces and still be able to maintain our very professional approach and high level of service is what it is all about.

“Whilst a lot of things are routine – two days are rarely the same. There is always something that needs addressing or requirements or requests by a guest that need sorting. Every day is different in some way or other.

“Some of the things we get asked or some things that happen are quite unusual but in the interests of guest confidentiality I don’t think I should relay them here.

“You always have to have an open mind and try to ensure the guests’ needs are dealt with in a professional and courteous manner.

“People visit us from all over the world and engaging them in conversation and hearing about their experiences is wonderful. So many from a wide diversity of backgrounds generate an interesting insight for us into their lives and places they come from. It can be a bit like going on holiday without ever leaving the hotel!

“Obviously I am responsible not only for the smooth running of the hotel and the welfare of the guests on a daily basis but also for the workforce. The hotel has 62 rooms and over 40 members of staff, so there’s enough to keep busy!

“We have an excellent staff base at Buckatree Hall and that helps me to keep things on track through the excellent structure we have in place.

“Things usually run well but there are always those instances that you can’t see coming and then it’s all hands to the pump to make sure every eventuality is catered for.

“Another great thing about working at Buckatree Hall is the wide range of events and services we have here. It is always busy and that’s good for me. Whether it’s weddings, functions or a host of meetings by various organisations, there is always something happening.

“It’s a real pleasure to do the job I do and I am so pleased to continue to be a part of such a huge success that is Buckatree Hall Hotel.”

Hotel bosses taking Pride in the Community by helping out at charity event

May 2016

Bayley Mile Collage

It’s not often you get a big charity event on your doorstep, so when it does happen we feel it’s best to get involved.

And we were delighted to be involved in the Bayley Mile in Wellington yesterday.
Not sure what it is? Let me tell you.

I’m Wayne Jenson, General Manager at Buckatree Hall Hotel, and I first heard about the Bayley Mile when I was looking into events that happen near our hotel. We like to be involved in a number of events nearby and help out whenever we can so this seemed like the perfect opportunity.

The Bayley Mile is a historic road race ran by local school children competing to win the fastest linear mile time.

This year it was the 20th anniversary of the event and we were so proud to be there watching these eager students – competitiveness was truly alive!

We pitched our gazebo in the car park by Wellington Civic and Leisure Centre and handed out squash, tea, coffee and biscuits to those who deserved it as well as family and friends who had come along to offer support.

And boy did they deserve it!

We had never been before so we were not sure what to expect but it was just a brilliant community event which celebrated everything about Wellington and the people in it. The children were great, I think many miles had been trodden in preparation and practice for the event and many trainers worn out.

Medals were presented by Paralympian Mickey Bushell MBE, who lives just down the road in Arleston!

It made us very proud to be based in Wellington and very proud to call this our local community. People were certainly thirsty after all this hard work so we were pleased to be able to provide the squash and biscuits to refresh them a little. It was a warm afternoon but thankfully not too sunny and no rain.

There was an open race at the end of the day too, for anyone who wanted to show the kids how it’s done – if only I hadn’t been wearing a suit or due back at the hotel, I definitely would have been able to show them a thing or two!

Organiser Ross Vickers

Organiser Ross Vickers

Leanne Roberts, F&B Manager, and Priya Don, Catering Assistant at Buckatree Hall Hotel

Leanne Roberts, F&B Manager, and Priya Don, Catering Assistant at Buckatree Hall Hotel

20 years of the Bayley Mile

20 years of the Bayley Mile

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